Making Billions: The Private Equity Podcast for Fund Managers, Alternative Asset Managers, and Venture Capital Investors

From Zero to $500M: Unleashing the Secrets of FinTech Entrepreneurship

Ryan Miller Episode 79

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Chase Harmer is the founder of multiple start-ups.  One of his last exits was from a company he built to a $500M exit in just a few years.  He's now the founder of his latest crowdfunding platform called Wishes.inc.

This means that Chase is about to walk us through a masterclass on starting, growing, and structuring a corporation that knows how to win, and win big. Thus helping you in your pursuit of Making Billions.

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[THE GUEST]:  Chase Harmer is the founder of multiple start-ups.  He's now the founder of his latest crowdfunding platform called Wishes.inc.

[THE HOST]: Ryan Miller is an Angel investor in technology and energy


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Ryan Miller  
My name is Ryan Miller and for the past 15 years have helped hundreds of people to raise millions of dollars for their funds and for their startups. If you're serious about raising money, launching your business or taking your life to the next level, in the show will give you the answers so that you too can enjoy your pursuit of making billions. Let's get into it. 

You've heard of Peter Thiel. You've heard of Elon Musk, and you've likely heard about the PayPal Mafia. My next guest is also a pioneer in the FinTech space as well and he's about to drop some wisdom on how to grow a team protect your assets, and how to accomplish more with less effort. Let's get into it.

Hey, welcome to another episode of making billions I'm your host Ryan Miller and today I have my dear friend Chase Harmer. Chase is the founder of multiple startups one of his last exits from a company he built to a $500 million exit in just a few years. He's now the founder of his latest crowdfunding platform called wishes dot inc. So what this means is Chase is about to walk us through a masterclass on starting growing and structuring a corporation that knows how to win and win big. So Chase, welcome to the show, man. 

Chase Harmer  
Hey, man, great to be here. You know, I'm all about the making billions I got to be on my arm. And now I'm going to be 2.0. Its Great! 

Ryan Miller  
I love it. That's awesome. There you go. That's that's a superfan, but also just an extraordinary person that we got to know each other a little bit offline. And I'm so impressed with the things that you've done Chase. But before we get into all of that juicy stuff, you're gonna want to hang in there the end, when Chase opens up some of the Cheat Codes about what he's learned about growing and starting businesses, raising capital and doing all of these things. He's gonna give you some of his most helpful tips that helps you to fast track. But before we get into that, maybe you can help me chase, how did you even get into this industry? And how did you become an expert entrepreneur?

Chase Harmer  
you can people are either entrepreneurs or they're not, it's like a it's a gene that like, you just can't, you can't work for someone else. It's kind of like, that's how it works. And I got into the credit card processing business, when I was 19 years old, I fell into that business, have a track scholarship dropped out sort of in that business. And right from the beginning, I was always doing pretty well, I started running the guy's office when I was young. You know, three months later, I saw how much money he was making. And I quit the next day and started my own company doing the same thing. I borrow $3,000, for my mom, I came back to my mom for another $5,000 this is not enough here. But I turned that into a company that did about $26 million a year. And then I realized back I was like big in the hotel space. And but I realized that I need to start building technology and value in the ecosystem. And I couldn't just be a sales commodity product. Because in the payment processing world, it's it's steady income streams like insurance, like we were talking about. But it's these can be thin margins. And if you're only working on margins, and you're not offering value, it's so hard to compete in today's environment. And I knew that back in 2014, because stripe was coming on the scene, you know, stripe is making a huge impact and you look at their platform is so easy to connect. It's kind of like Amazon, your Amazon so easy. You know, you don't realize until later that you're overpaying for everything. But that's the value, right? Because it's easy, you don't care. So I was like, Yo, like, if I can make more if I could create more value that I can create more revenue, and people won't really care about the price as much. I hadn't not had not built any technology before. I had no idea what I was doing. But I had done pretty well in the payment space. And so I kind of leveraged my own money to start building something that looked like technology. And, you know, it was sturdy enough where, you know, people were interested and I was able to raise some dollars. And that ended up being a thing you know, but I was able to I have made an exit from that company was acquired in 2022. I started another company in 2022. To that and to make charitable donations transparent, I think well, we're we have some pretty cool initiatives. But everything that I was doing building technology payments technology back before, this new venture really kind of taught me how to do this the right way. And we've built a great product. And I'm super, super excited to take it to market. 

Ryan Miller  
Awesome man. And you know, the stuff that Chase was talking about when you go to events, his mom for three grand came back for five. But what that is, is a strategy, strategy in fundraising. And so very often we use, we call that it's more of a joke, but it still is somewhat serious is one of the best places that a lot of entrepreneurs, whether you're launching a company, your own investment fund, or whatever it might be if you're raising capital, the best place to start is a place we call triple F stands for friends, family and fools. And or as I like to say everybody that sits at your table at Thanksgiving. So either way, these these are all people and so often you go to friends and family and some off people and when when I say fools it's more of a joke just means people that will just give you cash and not do any homework. Not that they need to because we run clean deals. But at the end of the day, they're like sure I like I like you got a cool name or I'll give you $10,000. And so you're like well, maybe you do your due diligence, just like anything we talked about on the show. And so Chase goes natural places, go to friends and family and just do that friends and family round. And you get a few grand and we're a business and then we just keep scaling it up to there and little Dino that grows from that 3000 PLUS loan from your mom into a $26 million a year ultimately resulting in about $500 million exit so there must have been some hyper growth to get that valuation yeah a lot of work. Yeah, no kidding. So now you're launching a company called wishes dot inc bit of a crowdfunding platform, but that's overly simplifying it, maybe you can walk us through some of the stuff that you're doing today. 

Chase Harmer  
Yeah. So, you know, I was one of the pioneers and virtual credit card technology. So you know, moving money from one transaction to the other. And so a good example of that, in today's market is when we started doing virtual credit card technology, we're doing it for travel sites like Expedia. So if you think about when you go to book a ticket at Expedia, whether there's a plane ticket or a hotel room, they're not the hotel and they're not the airline. So they turn around and push that onto an actual credit card, the money that you're getting, they arbitrage that middle, middle part, and then they send it over to the hotel. So I had I built about seven patents and card issuing from 2014 to 2022. And I specifically knew how to solve the transparency problem with donations. So after I left, my last company, I started donating to charities more often. And I just realized that you never understand what happens to the money after you deliver it. And most crowdfunding platforms, you don't get there. Well, all crowdfunding platforms, none of them give tax deductibility. So none of them offer tax deductibility. None of them can actually tell you where the money goes, and there's no platform out there that can actually deliver money quickly, like so Facebook, as an example, is probably the largest, you know, terrible gaming platform on the market by proxy, just because they have so many people there, but they don't deliver those funds for three months. And then, you know, when you donate to a campaign, those people that are you're raising the money for, they're not actually seeing dollars for 90 days. And then the same time, on Instagrams, 45 days, GoFundMe, which is obviously the prime gorilla next to Facebook is 10 days, you know, and but after 10 days, they have no idea what happens to the money. So we saw a huge gap in the market where we can deliver spectacular returns for our investors by by building a whole entire ecosystem with retailers, our card issuing platform and fintech technology with a with a nonprofit partner, so we can deliver on all those things. And, you know, make the owners really happy so they understand what happens to their money and the people that are receiving the money to get them get get the dollars that they need faster. So yeah, I mean, we just saw a big gap. And I have literally just been doing that building that transparency for like nine years right before that. I was like, I want to fix this problem, 

Ryan Miller  
Man, that's phenomenal. And so you're, you're registered as a charity. 501 c 3?

Chase Harmer  
Yeah, we have a fintech. And then we have a 501 C three to separate borders. To separate Yeah, so we keep those churches date, but donations for social good causes go through our charitable, or 501 C three. And but then we also are working with, we're getting into the political side of things, too, for the 2024 election. And that's all going through the FinTech 

Ryan Miller  
so smart because I feel like a lot of people are very interested in this next election. I mean, holy smokes, what a world. It is right now. Yeah. And Are you launching soon? Or have you launched? When? When's the big day? 

Chase Harmer  
Yeah, so we, we've been building this technology. So I started with the foundational work like getting the 501 C 3, public charity, and, you know, making sure that all the T's and T's were crossed, and i's are dotted for the connection between the two companies and how they're going to work together. That took some time. We started building the second June 2022. So it's been about 15 months, and we've gone through nine months of 10 months of compliance with cross river bank, Katherine bank, and then we just signed a brand partnership with MasterCard, 

Ryan Miller  
Man, good for you. That is awesome. You know, one of the things I've I've used these and I know other people that have also used this pretty popular is, is these platforms like GoFundMe, and I know like, you can do stuff on Facebook and stuff as well. For those who are starting a business or an investment, Fox, we got both, which is also a business. But we've got people from all sides of finance and finance and investing on making billions. This is where we come together. And so moving money on a FinTech app. I know one of the biggest challenges this is just in banking, in general is it's very complex system. And it takes a very long time. You mentioned earlier about friction, like using Amazon and how easy things are right? Like you can got an Amazon Echo or something, you can literally yell order me hot sauce in the air, and it shows up at your door, like talk about reducing friction, you know, using some of these, one of the things is, especially if it's political, or there's some kind of humanitarian thing, usually people need them really quick, right? And, you know, maybe you can walk me through a little bit about how your platform works, and how it compares to some of the competitors. Because before you say that, though, one of the things and when you're building a business or an investment fund, and you got to issue your investment thesis, you're you're trying to differentiate yourself a little bit. So you don't necessarily even have to be different you can, but you can be better. But either way, or you don't have to be better, you can just be different. Either one works for investors, what have you found to be as far as reducing friction as it compares to your other app and say, closing time getting money moving that forward. 

Chase Harmer  
In our platform because we move money through the card rails and we can actually see both sides of the transaction we can validate the front side validates the backside, we can validate specific categories specific donations that so we can deliver funds in 24 hours anywhere. So look at the malleus towers, fires, it's it's hard to get out to areas like that, but there's people on the ground and we're gonna have ambassadors, disaster and crisis zones like that. We'll have people you can issue them to the Apple Google Wallet or we have a connected shopping portal. So it's about convenience, right? So think about like Amazon except with like 5000 stores right? So Amazon is one of our partners on the retail side. So when people donate to his story, first of all, if you're wisher is to start with that side. So your wisher you set up a story you say, hey, I need help with getting groceries for my family, we don't have any food, right? You can specifically as a donor, see that story, donate to the grocery category. And then we issue a card so that a to which goes to her and you know, within 24 hours and she can spend that money inside of our portal right from her wherever she is to Instacart or Kroger's or Safeway, she can get that groceries, but that card can only be utilized for groceries and it that's all inside of our app. So when you go to we have a kind of designated into four different big categories services, Life Essentials, health, and emergency. And those four categories have a bunch of subcategories of subcategories, or, you know, like the peds. rideshare, gasoline, hotel airfare all those things. So donors can specifically donate to whatever exactly they want. The people are asking for, they can get that those people can get that money, or that charities can get that money in less than 24 hours. And you can see exactly what happens to the money afterwards. There's no other platform in the world right now that can do that. No one's no one's offering to transparency, the only people that came up with ideas like that, were in blockchain and cryptocurrency and we talked about this earlier. But although I'm a believer in the digital technology, and how money is going to move in the future, credit cards and Mastercards accomplishes the same thing that cryptocurrency is doing by creating Ledger's on both sides of the transaction. When you purchase something at the store, you see it on your receipt in five seconds when they spend it through our platform. Because we're the card issuer, you know that they're spending it on exactly what they asked for no other platform, crowdfunding platform can guarantee that, hey, I'm raising money for cancer or I'm raising money for my dog sick, no one can guarantee that they're actually spending that money on what they're asking for. Because it's all being done through the banking rails and the banking rails, it goes into black box and another set of the black box. That's why you see stuff on the news all the time with platforms like GoFundMe, you know, they call them grow, go fraud. Me. I mean, they're huge, but they're the only platform in town, right? Then that's really where the opportunity is. We don't have to be GoFundMe. We just have to pick take a piece a big enough piece of their business where we matter and we can get a valuation that allows allow us to make an exit.

Ryan Miller  
Thank you for sharing that. You mentioned that you can you have a turnaround of 24 hours. You know what GoFundMe is? 10 days. Okay, and what about like, say like the meta Instagram, Facebook? Oh, yeah,

Chase Harmer  
Facebook's 90 days, and then Instagrams 45 days.

Ryan Miller  
So you talked about now I can see where you're coming from. So you talked about reducing friction differentiation, folks, this is what you do. And so this is Chase as an experienced entrepreneur. So he understands the elements that he needs to hit. Not only is he an experienced entrepreneur, but I mean, Peter Thiel, Elon Musk, these Pay Pal mafia, guys, Chase is the guy that maybe you haven't heard of. He's one of those pioneers in the payment industry. And he's kicking butt one more time, on the giving side, using his patents and all of these things. So let me let me draw context that an investor or a VC might geek out, right? So we're providing it. So you say that GoFundMe is 10 days and you're one so you're 10 times faster, we can loosely use this metric 45 times faster than Instagram, and 90x faster.

Chase Harmer  
But but the most important thing is like not only that, but because of the fact that we built this convenience and this transparency, it allows us to make 14 times the amount of money so we're making 14 cents on the dollar where they're making less than a penny. Yeah.

Ryan Miller  
So so more profitable, faster. delivery to the end user meaning money, right? Where's my money is probably a thing that a lot of these companies at this point, I can't believe you said Facebook was 90 days. paid quarterly. Yeah. Holy smokes. Imagine like you mentioned Hawaii. Yeah, sir. We'll help you in 90 days. They're like, Dude, I need it. Now. I don't know.

Chase Harmer  
Maybe Maybe they make the exception for programs like that. But I mean, you know, but for any normal, like, you know, giving campaign that's, that's the kind of team, for instance, are looking at. So I mean, we also fill a big hole for big players like that, then we could become pretty interesting, too. Once you start scaling,

Ryan Miller  
phenomenal work, brother. That is, that is impressive, man. So you're able to issue those and do you have any, like rewards or anything like that attached to your product?

Chase Harmer  
Yeah, I mean, one of the things that we didn't talk about was donors can actually earn the cashback categories because it's category specific. So think about it. Now is a perfect example. Because that island was on fire people wanted to fly out of there, if they needed places to say people can buy, they could have bought them a hotel room, or bought them an airline ticket. And most people and that's easy category to to kind of focus on because most people will earn bonus miles for you know, buying airline tickets for hotel rewards for giving somebody a dinner, you know, like at a restaurant, you know, or buying groceries. Those are all bonus categories on most credit cards. So when you donate specifically, on the front side, you say, Hey, I'm gonna help this guy out with groceries or rideshare, or whatever those things are, you're actually earning your cashback in addition to your tax deductibility. So you get your full tax deductibility instantaneously, it's all inside of your dashboard. And then you also earn your cashback from your own credit card. And if you're an ambassador inside of our program, which we have kind of levels to the game, do different things and donate more and do this you just clip certain things. You actually earn an additional 1% cashback from our platform in addition to whatever cashback you're earning from the bonus categories that you're supporting,

Ryan Miller  
perfect, wow. So the reason why I'm bringing this up is not that this isn't new. commercial folks, but what I'm talking about is bringing up these different things are he was able, he understood how his competitors sent money and found there was a gap that there was too long. So Chase has been obsessed with solving a particular problem. And then he understands the clients and understands, hey, bonus miles are kind of things that are important. Oh, and by the way, investing in my company were super profitable as well, you see the difference? So from the eyes of a VC, when you hear a founder say all these things, it's like, we smoke our competitors, we make more money, we understand what our clients want. And we offer that as well. And then you're just like, shut up, take my money, right. So, so I'm not soliciting an investment or anything like that. Yeah. So but it's just we want to illustrate through Chase, that the principles that exist is saying, when you're standing in front of investor be ready to say, how does your product work? How does it compare? Or your offer whatever it is, how does it compare to other of your competitors? Don't ever say I don't have competition, at least have an answer to say, well, the closest competitor or a bit of a blue ocean, I've heard that our closest competitors, if you really want to stretch, it could be this person. But at the end of the day, we feel like there is no competition, it's okay to say that as long as you understand who your closest competitors are, and the value proposition and be able to explain it very, very well. So thank you for that Chase, as we move on, from all of this experience, man, all of these things that you've been able to do. You've done some amazing stuff throughout your career, I wonder if you could explain maybe two or three things that you found that if you could tell your younger self, some of this this year old sage wisdom that you have now what would you tell your younger self, as far as some helpful information,

Chase Harmer  
the way that you presented it to me that hey, well, if you have three things to tell your son, like, what were three important things that you would leave with them? And I think, number one, I think technologies is the future, right? So we have the futures were kind of really built around people that are innovating and trying to change the world. And most people like me, were kind of like, we're a little mad, you know, so I think we don't necessarily know all the things, but we're well ready to go out there and try to tackle them. And you know, do it full force. When I did that with my first company, I made tons of mistakes. So what I would leave them with is because I know it's a lot like me is how to structure your first engineering team, which ones are the most important. So that way he knows, like how to get a product, potentially to market and it's not a complete disaster. Because, you know, it took me a lot of money to figure that out. And a lot of pain, you know, and I know that eventually he's going to be doing that. So, you know, when we get to dig into the details, it just kind of backtracking, like how this all went wrong for me in the beginning, like I had no idea what I was doing, but I was just willing to risk it all. So I threw $200,000 at a company, some guys in India, because they said they were engineers, I really had no idea what that even meant. At that time, I just knew that I didn't know what it was. And I knew that I needed them to build whatever I was trying to do. Six, seven months later, two grand down the toilet, I had nothing, right. And so I really was starting from scratch all over again. And I think for me, I realized quite I was like, Well, this is gonna be really expensive. You know, then the next guy I hired was, I'm a sales guy. So I just I was like, he knows how to talk to talk, but I didn't even really know what the talk was. And I think, you know, I hired the wrong guy. So good to have a DevOps guy, you have to have a front end, front end engineer, I think the first guy that you have to have is the DevOps, just like when you build a business, we talk about structure and process, if you don't have that structure and process, you're done. Same thing with a good foundation, you can't build a house on twigs, you know, I mean, so the DevOps guy, he builds the foundation for the house is in that's kind of the bricks, you know. And then after that, you have your running guy, but you also have your back end guy that's gonna kind of the back end guy kind of builds on top of the DevOps. And then the front end guy comes on the top of the back end, guys kind of finish the house, how's it that you got your UX up, but I think, really, really important, and one of the things that I would really wrong, two things. Number one, I can't talk to engineers, because I have no idea what I'm talking about. And, you know, when I'm passionate about something, I scare engineers. So I think, you know, you need someone that can break you down, and actually make you understandable to them. They're like a different species, you know, and I think, I wish I knew how to do that. I just can't, but you need someone that can break you down well enough, where even in the bad days, it's they're still not going to want to run in a hole and hide there want to work with you and make this thing happen. And the last thing is last guy that that puzzle is the guy that's gonna be doing all the documentation, because I can tell you from experience, when you build a lot of when you build a huge mountain, and there's no documentation and something is lost inside of the cracks, it's almost impossible to find out where the problem is, you know, to like break things down to you know, in this goes into the next one is really you have to go slow to go to go fast. And, you know, going right into that is I was thinking we're going too slow. We need more people, we need more spaghetti. This is what we need more spaghetti equals more problems. I didn't realize until later that if I had to just even cut the team down, it got better to more talented people, the right people in the right places, it would have gone a million times faster, and be a bit a lot less painful than I made it for sure.

Ryan Miller  
Awesome. So working more and hiring more doesn't necessarily mean you're getting more so that was one of your tips was go slow to go fast but working smart and higher. In the best does equal getting more or less for my experience as well. So I am very well known for this thing is I typically play the long game, I guess that is what investing actually is. But also I'm patient, I can wait for the right person. I don't want to wait. You know, like you said, I blew away $200,000 hiring people that said they did and I didn't know. Okay, that obviously, lesson learned, right. So hiring more and working more wasn't necessarily helping you to get more. But when you work smarter and hired the best, then things really took a turn for better for you. And so and then. 

Chase Harmer  
Yeah, exactly. It's almost too late. Because yeah, you're in a disaster zone. You gotta like, figure out how to just rest of yours.

Ryan Miller  
We've been there. Yeah, yeah. Yeah. And so when you mentioned hiring, like front end back end DevOps, or like UI/UX, and QA/QC those different things here, like,

Chase Harmer  
You need a core unit, a core group of people, right, so when you're, when you're building something, you're not going to have 20 people, you don't need the designer for the I mean, those are all like, you know, nice to have, like, once you have the money, right? Like you need a core group of people that can basically do all the functionality of the Dream Team. So I think if you have the good solid, like four or five people, you can build, you know, decent product, if you have the right people in the right places. And of course, the product is bigger a product scales, like you build a team from there, but hiring more than that without actually understanding the process. And I think that's I don't know if that was our other thing. But processes was just really the it was a huge, huge learning process for me.

Ryan Miller  
Yeah, Process Management. Yeah, that is critical. And then when you're hiring people, you mentioned you had your first hire matters because they can translate. In the end, folks, there's something there's a theory in startups where a lot of people will they have this passion for an idea, or they want to solve a problem, or they just think their boss is an idiot. And they could do better on their own, or some combination of all of them. And so typically, what you see in this is very basic in broad strokes, you'll see a visionary, a manager and a worker B. And there's those three levels, and they can have all of them. And so the visionary, like Chase, who has the vision and the passion and the energy to just pull this thing, throw it over your shoulder and carry it over the finish line. But what happens is, is that they're good in the kind of this ethereal realm of possibilities, right, but we need structure. And so what Chase is talking about is saying, I'm really good with vision and energy and passion. But I needed someone to add structure to that vision. So it was achievable. And so finding is, as you said, in a tech company was DevOps, but regardless of what kind of company you're building, if you're the visionary, please find a good person who could translate vision and turn it into structure, policy process, SOPs, all of those things. Those kinds of people are just a godsend for an entrepreneur. And then eventually you have these worker bees that are whatever you want to call them, frontline workers who come in, in a very structured environment that was created out of the vision of the entrepreneur by the manager, and you've got this healthy ecosystem of profitability. Would you agree?

Chase Harmer  
Yeah. And one of the other things I think is a key thing to point out is I will just taking a step back, I did the same thing here. So instead of having someone break me down, I realized my last company that I'm kind of like this wizard, but I rather be behind the scenes, and I need a good operator to run the show. And so I heard a lady from the social good space social FinTech space that worked at the Ford Foundation. And she's, she's amazing. But she's a great operator, and she basically handles the stuff that I would I'm not as not as great at but do I can focus on the things that make me valuable. And I think that was learned from the last, the last one tech that I started.

Ryan Miller  
I love that. So this is a big question. I do get asked a lot by entrepreneurs or people launching their fund. But at the end of the day, everybody's looking for good quality people, right? So we always say, yeah, when you got the right person, the right person, how do you know it's the right person? Like, what do you do? Do you have, like you said, You hired people that speak the language better than you? I mean, I know some people do tests, some people just have 18,000 interviews. I mean, how do you find the right person from your experience,

Chase Harmer  
I think, if you're a startup number one, we talked about develop, engineers would love to say, most engineers, I'm a full stack engineer, I can tell you that, like I've never met, like a, an engineer, that's great at both front end and back end, they're great at one or the other, because that's where they focus most of their time. And that's just the truth. But if you can get, but that would be the that would be the best fit. If someone that can kind of do both of those things, that would be a great first hire a back end fine guy, you know, full stack, maybe, but someone like that, that's really well rounded, because you don't have that much money to spend so and you need somebody that can you know, kind of just, you know, he can run that he can be in the weeds with you, because you need someone that's going to be in that weeds, and he will help you go hire those other people, because you don't know what questions to ask. And there's Yeah, there is tests that you do want to give those to those people. And they're different for each set of job roles, like the DevOps, his skills tests will be different than the front end engineer tests and the UI tests and the back end guys has funny though, my my guy we had we had a really, really good engineer that was working for us, and he was doing these interviews. And he was given this guy wanted this coding test. And you can see that he was on the other side of the zoom. He was looking at Google like doing it. It's probably you also gotta like take that into consideration and just because he was like, this smart piece Gotta smart for doing that. At the same time, you know, he's definitely not going to be behind the scenes like in the weeds doing doing the things and you really need to you need somebody that's sharp because having someone average or below average, because you're, you're paying them less. Don't use any as an example, but you can get guys super cheap over there. But the quality is, is also not that great. Now, that doesn't mean that all of them are bad, but definitely not a lot of there's a lot of them that are great, you know, and people would rather just do it cheaply, but you're wasting time didn't mean so wasted time. And time is the worst thing to waste. Because there's someone right behind you that's trying to build what you're doing. And they have better people than you. But yeah, I don't know anything about that. What I do is that I make them do those things, the guys that I'm with that are doing those hirings, I trust their judgment. And I know that I don't know enough to know if I'm right or wrong, because it would be more of a character test and a skill sets, I have no idea.

Ryan Miller  
Right on man, one of the secret things I don't know is that much of a secret won't be in 10 seconds here. But one of the things that is really good that I found it focus, and you've actually talked about this, so I'm picking up on patterns, filtering it through some of the excellence that I've been able to achieve, and also learn from brilliant consultants, Accenture and McKinsey and so on. One of the areas on turning around, and this is what Chase is talking about is there's three pillars, and I built this campaign when I was working on my own turnaround. It's people process and technology. And so we talked about people, we talked about technology with those people. And then also process focusing on those three areas really helps to tighten up and give you some visibility. And if you monitor those things in your operations, you can actually find ways to improve profitability, reduce costs, accelerate speed. And this is why Chase is able to build teams to generate high profitability, low friction businesses, because he understands the value of people value of process and the value of technology, you can do that in a fund, you can do that in a startup, you can pretty much do that, and should do that in almost any business. But if you mess up, if you have great people that you hand them off, and sit them in a desk and tell them, here's what you have to do, and it's a horrible process, they're going to look bad, they're going to be frustrated, your turnover is gonna go up. And so what Chase does, I can see all this stuff with just these little bits that he's saying, as, as a VC myself, I can say, wow, this guy understands how to not only build businesses, but how to run them, right? It's not enough to turn over the engine, you got to drive the car. And so we talked about building a solid dev team, maybe having tests, some of them are going on Google. Yeah. And then you talked about going, go slow to go fast. So working smarter, and hiring the best is what gets you more networking hiring more, how have you found, let's say, a third one. Here's one that we hear a lot. So you start a company, it actually works, your share values going up, you see a lot of these things. And so your shares in this company are quite valuable. This is anybody in any kind of firm or startup or fun? You have shares? You have LLC series, LLC, sir, I mean, how do trusts and LLCs? Are parties protecting it? Because you've built a significant amount of wealth as an entrepreneur or a fund manager, or whatever it is, what do you do with your holdings in that wealth that you collect? And how do you protect that?

Chase Harmer  
Yeah, and I think it's something that anyone can do, you know, and you can do it with very little money, you just by simply putting it in a trust in, when people put in the trust, and they put it in your name, trust, that's not exactly the right way to do it. Because you're doing it to protect yourself and you make it tight, make your assets invisible, if you will, and they're insulated inside of theirs. And there's a level of protection, if it's not in your name, if it's in some random name, like a boat, or a dog or whatever. And there's ways to do it, if you wanted to spend more money where you can make it pretty bulletproof. And, you know, put layers in there to the point where it's almost impossible to find any of the assets that you have simply doing those types of things. Because you never know what happens in life. You know, you have kids, yeah, there's sleepover, some kid slips and falls in your backyard, they know that you have money, you thought you were friends, now you realize you're not. And that kind of stuff happens all the time. And when you're not protected, you leave yourself vulnerable. And I think no matter how little money you have now, or if you have a lot of money, then certainly it's worth your while to do this before something happens. Because when that happens, it's too late. At that point, you're basically you would be looking like you're hiding assets. But if you do it before, like anything happened, and nothing happens, great, you know, but if there is a chance, as you grow your business, as you become more of a target, you know, things happen in life, you know, that, that you potentially are risking all the hard work that you've put into, for for something you can't control.

Ryan Miller  
That's brilliant. So trust, and sometimes trust or an LLC is whatever it is. But I think what Chase is saying is you need to make sure that you protect yourself that as you grow in success, that sometimes it puts a target on your back. That's not always a bad target. It just becomes you're either famous or infamous. But either way, you're just saying like I need to navigate without dealing with a lot of problems. I was talking to my wife today. And I said, Look, every decade in my life has different things. And right now in my 40s it's all about minimizing the amount of just BS that happens in your life and all these things that come it's just saying like my job now is to minimize that. And so one of those ways is asset protection, which chase you fully know. So before we wrap things up, is there anything else that you would like our fans around the world to know anything? Get on. 

Chase Harmer  
Yeah, no, we're, you know, thank you for having me on the show, it was a lot of fun. I were super excited about what we built here. We know what we're doing, we build a great product. And I think it'll change the world of charitable giving and doing good to make it is, is something that, you know, I think everyone to kind of get behind, we're raising money. So obviously, if people wanted to get in touch with me, you are potentially interested in what we're doing, you can really reach out to me at Keysight, which is dot IMC and if you would like to get on the wait list to join the platform, so you can see how cool it is for yourself. Go to launch.wishes.INC and you can give us your information. And we'll keep you in touch all the way until we'll go live in the end of

Ryan Miller  
September. Awesome, perfect. So as we wrap things up, just to synthesize everything that Jason I talked about, don't put anything in your own name. Just make sure you have those trusts and LLCs just for basic asset protection, or as I saw poetically put minimize the Bs in your life. The other thing is build a solid dev team or just a solid team in general Chase talked about make sure that your first hire on whatever kind of team that you're building is someone who can help you interview and kind of get through the noise and write to the signal as far as it goes. And then finally, go slow to go fast. working more on hiring more, doesn't mean you're getting more but working smart and hiring the best does help you to get more you do these things. And you too will be well on your way in your pursuit of making billions.

Wow, what a show. I hope you enjoyed this episode as much as I did. Now if you haven't done so already, be sure to leave a comment and review on new ideas and guests you want me to bring on for future episodes. Plus, why don't you head over to YouTube and see extra takes while you get to know our guests even better. And make sure to come back for our next episode where we dive even deeper into the people the process and the perspectives of both investors and founders. Until then, my friends stay hungry. Focus on your goals and keep grinding towards your dream of making billions


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